EManuscript Technologies will refund an article processing charge (APC) within 7-10 working days via bank transfer to corresponding author if an error on our part has resulted in a failure to publish an article under the open access terms selected by the authors. This may include the failure to make an article openly available on the journal platform, or publication of an article under a different Creative Commons licence from that selected by the author(s). A refund will only be offered if these errors have not been corrected within 30 days of publication.
APCs will not be refunded when articles are retracted as a result of author error or misconduct.